Responsibilities :
Serve as the primary point of contact for clients, developing and maintaining strong relationships by understanding their business objectives, social media goals, and overall digital strategy needs.
Lead the development and execution of client account strategies, ensuring alignment with overall business goals while driving growth and engagement for client brands.
Collaborate with internal teams to create, implement, and optimize digital marketing strategies and campaigns across multiple platforms (Facebook, Instagram, Twitter, LinkedIn, etc.), ensuring they meet client goals and KPIs.
Ensure the delivery of high-quality content that is aligned with client branding and campaign requirements, overseeing the process from ideation to final production.
Regularly communicate with clients through presentations, reports, and meetings, updating them on campaign progress, performance, and recommendations for improvement.
Monitor and analyze key performance indicators (KPIs) such as engagement rates, follower growth, conversions, and return on investment (ROI), providing insights to drive successful outcomes.
Stay updated on the latest social media trends, algorithms, and emerging digital marketing tools to apply innovative solutions that keep client strategies competitive and forward-thinking.
Proactively address client concerns and adjust campaign approaches when necessary to ensure client satisfaction and achieve target results.
Develop and present tailored social media proposals, performance reports, and strategic recommendations, helping clients understand the value and ROI of campaigns.
Work closely with creative, content, analytics, and paid media teams to ensure client goals are met and campaigns are aligned with overall business strategies.
Oversee client budgets and social media ad spend, ensuring efficient use of resources to maximize campaign effectiveness and ROI.
Identify opportunities for upselling and cross-selling additional services or solutions to existing clients, contributing to revenue growth.
Skills Needed:
Client Communication & Relationship Building
Cross-Functional Coordination
Campaign Ideation & Execution
Social Media Strategy Development
Performance Tracking & Reporting
Trend Analysis & Competitive Insights
Content Strategy & Optimization
Problem-Solving & Creative Innovation
Who We’re Looking For:
Organizational Skills: Strong attention to detail and ability to manage multiple tasks.
Adaptability: Eager to learn and adapt to new tools and techniques.
Connect with UsWe’d love to hear from you!
- Email: hr@ecultify.com
- WhatsApp: +91 98921 77372